Six layers, built once, used by every team. The stack stays the same; the agents on top are what change as the work changes.
Routes work, tracks state, enforces policy. The control plane that decides which agent runs, what context it receives, and when human review is required.
Small replaceable agents with scoped tools, hardened instructions, memory boundaries, and evals. Composable. Auditable. Replaceable. Smallness is a feature: each agent does one thing well and can be swapped without touching the rest of the system.
APIs, SaaS tools, internal systems, tickets, email, ERP, CRM. How agents touch your real world — read your CRM, write to your ERP, file the ticket, send the email. Permissioned, traced, reversible.
RAG, permissions, citations, document lineage, retrieval evals. Your private corpus, embedded and indexed with row-level permissions. Hallucination evals on every retrieval. Citations always.
Gateway · observability · cost controls · traces · prompt registry. The shared plumbing every agent rides on. Model gateway, prompt registry, evals harness, traces, cost guards.
Human review, approval gates, audit trails, policy enforcement. High-stakes work routes to humans. Every agent action is logged, every decision is auditable, every policy is enforced. Foundational, not bolted on.
A single platform foundation under every agent. New use cases ride on shared rails — no reinventing evals or observability per project.
Policy, audit, and human review are wired into the orchestration layer from the first commit, not bolted on at launch.
Each specialist does one thing well, with measurable evals. Swap a model or rewrite a tool without touching the rest of the system. Smallness is the strength.
Routine work runs autonomously. Anything novel, sensitive, or high-stakes lands in a human queue with full context and citations.
Agents surface weak signals, learn from reviewed mistakes, and improve through feedback, evals, memory, and governance. If it cannot do those things, it is not production-grade. Reflection is wired into the orchestration and platform layers — not left to a model's introspection.
Watch a governed workflow flow through the orchestration layer, the agents, the knowledge layer, and the human review queue.